Privacy Policy

1. Introduction

Welcome to Thriftverse. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our platform to create and manage your thrift store.

2. Information We Collect

2.1 Information You Provide

• Account information (name, email, password)
• Store information (subdomain, bio, profile picture)
• Product listings (photos, descriptions, prices)
• Payment information (eSewa account details)
• Communication data (messages, support requests)

2.2 Information We Collect Automatically

• Usage data (pages visited, features used)
• Device information (browser type, IP address)
• Analytics data (store performance, sales metrics)
• Cookies and similar tracking technologies

3. How We Use Your Information

We use your information to:

• Provide and maintain your storefront
• Process transactions and payments through eSewa
• Send you important updates and notifications
• Improve our platform and develop new features
• Prevent fraud and ensure platform security
• Provide customer support
• Analyze usage patterns and trends

4. Information Sharing

We do not sell your personal information. We may share your data with:

• Payment Processors: eSewa and other payment gateways to process transactions
• Service Providers: Cloud hosting, analytics, and email services
• Legal Requirements: When required by law or to protect our rights
• Public Information: Your store profile and product listings are publicly visible

5. Data Security

We implement industry-standard security measures to protect your data, including:

• Encryption of data in transit and at rest
• Regular security audits and updates
• Access controls and authentication
• Secure payment processing through certified gateways

6. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your data
• Export your data
• Opt-out of marketing communications
• Object to data processing

7. Data Retention

We retain your information as long as your account is active or as needed to provide services. After account deletion, we may retain certain information for legal compliance, dispute resolution, and fraud prevention.

8. Children's Privacy

Thriftverse is not intended for users under 18 years of age. We do not knowingly collect information from children. If we discover we have collected data from a child, we will delete it immediately.

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of significant changes via email or through the platform. Your continued use of Thriftverse after changes constitutes acceptance.

10. Contact Us

If you have questions about this privacy policy or your data, please contact us at: