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Seller Guide

Your complete guide to building a successful thrift business on ThriftVerse

Welcome to Your Thrift Journey!

This guide will walk you through everything you need to know to start, run, and grow a successful thrift store on ThriftVerse. Whether you're selling a few items from your closet or building a full-time business, we're here to help you succeed.

Let's turn your passion for sustainable fashion into profit!

Getting Started: Step by Step

1

Create Your Account & Choose Your Subdomain

  • Sign up with your email and create a secure password
  • Choose a unique subdomain that represents your brand (e.g., vintagestyle.thriftverse.com)
  • Complete your profile with a profile picture and bio
  • Connect your eSewa account for payments
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Pro Tip: Choose a subdomain that is easy to remember and share. It becomes your brand identity!
2

Photograph Your Products

  • Use natural lighting for the best results
  • Take multiple angles of each item (front, back, details, flaws)
  • Use a clean, simple background
  • Show items being worn or styled when possible
  • Highlight any unique details or vintage features
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Pro Tip: Great photos sell items faster! Invest time in quality photography.
3

List Your Items

  • Upload your photos (up to 5 per item)
  • Write detailed, honest descriptions including measurements
  • Set competitive prices (research similar items)
  • Specify condition clearly (new, like new, good, fair)
  • Add relevant tags for better discoverability
  • Include shipping information
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Pro Tip: Honest, detailed descriptions build trust and reduce returns.
4

Market Your Store

  • Share your store link on Instagram, Facebook, TikTok
  • Add your store URL to your social media bios
  • Create engaging content showing your items
  • Use relevant hashtags (#thrift #vintage #sustainable)
  • Engage with your followers and potential customers
  • Post new arrivals regularly
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Pro Tip: Consistency is key! Post regularly to keep your audience engaged.
5

Manage Orders & Grow

  • Respond promptly to customer inquiries
  • Ship orders within 2-3 business days
  • Package items carefully and sustainably
  • Include a thank you note for a personal touch
  • Ask for reviews and feedback
  • Use analytics to understand what sells best
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Pro Tip: Excellent customer service leads to repeat customers and referrals!

Best Practices for Success

Pricing Strategy

  • •Research similar items to price competitively
  • •Consider the condition and rarity
  • •Factor in your costs (purchase, cleaning, photography)
  • •Be willing to negotiate, but know your minimum
  • •Offer bundle discounts to move inventory

Customer Service

  • •Respond to messages within 24 hours
  • •Be honest about item condition and flaws
  • •Process refunds promptly if needed
  • •Thank customers for their purchase
  • •Keep customers updated on shipping

Inventory Management

  • •Organize your inventory by category
  • •Mark items as sold immediately
  • •Restock regularly to keep your store fresh
  • •Rotate seasonal items
  • •Clear out slow-moving inventory with sales

Common Mistakes to Avoid

❌ Poor Quality Photos

✅ Instead: Invest time in good photography with proper lighting

❌ Vague Descriptions

✅ Instead: Be specific about size, condition, materials, and measurements

❌ Overpricing

✅ Instead: Research market prices and price competitively

❌ Slow Response Times

✅ Instead: Reply to customer messages within 24 hours

❌ Not Marketing

✅ Instead: Actively share your store on social media platforms

❌ Inconsistent Inventory

✅ Instead: Add new items regularly to keep customers coming back

You're Ready to Start!

Remember, every successful seller started exactly where you are now. With dedication, great products, and excellent customer service, you'll build a thriving business. We're here to support you every step of the way!

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